For shipping & returns.

WHERE WE STAND

Shipping & Payment Policy

  • We are only currently shipping within the United States of America. We are not shipping internationally at this time.

  • Orders are shipped after payment is received within 3-5 business days.

  • We accept all major credit cards, debit cards, and PayPal.

Return & Exchange Policy

  • We offer free returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

 

Please note the following exceptions to our return and exchange policy:

  • Discounted/customized items are final and cannot be returned or exchanged.

  • Returned items must have no visible signs of wear or use.

Additional Information in regards to return or exchange a product:

  • All customers are required to pay shipping fees for any returned products.

  • In regards to products that are lost, damaged or any other questions, please contact us at support@treebarkpets.com