The store policy.

FOR THE CUSTOMER

Customer Care

At Treebark Pets, we sell pet accessories while a 20% portion of the proceeds go directly towards our goals of helping shelter dogs receive needed grooming, baths and makeovers to help find their forever home. Our founder, Laura, personally goes out and gives makeovers to homeless dogs currently throughout the state of Florida. This platform gives the ability to help shelter dogs in need in a specific way that not many other organizations can provide on their own.


As much as we care about helping shine light on shelter animals, we also care about our customers. If you would like to know more information about Treebark Pets, have any questions or concerns in regards to anything at all, always feel free to contact us directly at: support@treebarkpets.com

Payment Methods

  • Credit Cards

  • Debit Cards

  • PayPal

Wholesale Inquiries

If you would like to sell our products in your store and/or to support our cause, please contact support@treebarkpets.com

Privacy & Safety

We take privacy seriously. We know you don't want your personal information floating around on the internet for just anybody to see. We only collect the following information when a purchase is received so we can then process your order:

  • Full Name

  • Email Address

  • Shipping/Billing Address

  • Phone Number

  • Credit/Debit/PayPal Information

 

We also use this information to contact you with any questions in regards to your order and to share with you special offers about our own products. You can always unsubscribe from any of these offers at any time. (We promise not to be too annoying though.) Your information is never sold or given to anyone else for any reason. We store your information on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Collecting Cookies

Did somebody say "cookies?" These are not dog cookies, unfortunately, but small pieces of data stored on a site visitor's browser. They are used to keep track of the settings users like to have and actions they have taken on our site. In accordance with data privacy regulations, we must inform you that Wix.com uses these essential cookies. Wix.com uses cookies for important reasons, such as:

  • To provide a great experience for visitors and customers.

  • To identify registered members (users who are registered to the site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure the platform is secure and safe to use. 

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

If you don’t want us to process your data anymore, or would like to edit any of your information we have about you, you are invited to contact us at: support@treebarkpets.com

 

In accordance with the CCPA, all visitors have access to this link as well: